1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- We accept cancellations within 24 hours of purchase. Cancellation is not possible after the order is shipped.
- Shipping costs will not be refunded under any circumstance. In case of returning a package, the customer will be responsible for covering the return shipping.
- Clearance and sale items are not returnable or refundable unless they are faulty.
- The items that are used or not in original condition CANNOT be returned!
Apr 5, 2023
Mar 7, 2023
I am in love with this piece! The craftsmanship is beautiful, the material is soft, and it looks great on my wall. Marta was very accommodating after my order got lost in international shipping (which was not at all her fault), and I really appreciate her efforts. I definitely recommend this shop.
Feb 17, 2023
Lost in transit, but i received a full refund
Aug 19, 2022
It’s beautiful! Wrapped beautifully and fast shipping. Great seller
May 5, 2022
Super helpful customer service and a beautiful piece! I love it!